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Has IBM got its Mojo back? Early sprouts around Platforms!

It seemed IBM had lost the pulse of its clients, its markets and the end-user customers. But now with their Digital platform solutions, it is time to consider IBM again for your transformation….read this publication to know why…

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Digital Transformation Framework

Insurance industry is one of the key instruments of financial growth of a country and hence it is amongst the most regulated industry worldwide.

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Challenges faced by Insurance Industry

Digital has been around for decades and provides different meaning to different people. It has also evolved its meaning over time. In this paper we go into more details and put a reference architecture in place.

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Zara debuts at Zurich

 

 

 

Zurich UK launched a chatbot pilot called ‘Zara’ for six weeks to help customers submit their claims more efficiently and in a faster manner. It seems to have copped well.

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Abstract:

We too often see that a marketing term is widely used in the industry but poorly defined. Same goes for the term ‘Digital Transformation’ (DT). It is widely used and loosely interpreted and applied to all sort of scenarios, solutions and services. In this paper we have tried to outline our still evolving definition of DT and what it means in the insurance industry.