Our Reference Architecture

The framework below shows our view of this transformation journey and its early pillars.

 Reference Architecture for Digital Transformation

Our initial but evolving definition is ‘one where the advances in digital technology are leveraged and exploited to the benefit of businesses its ecosystems and the wider society’.

The term ‘Digital transformation’ as used by our industry is not a product or service in itself; it implies both some sort of non-trivial positive change and a movement from something already in use to something better. In other words, it is a concept defining some particular sort of journey made by business and/or its partners and consumers. The trouble is we are all starting from different places with multiple different destinations in sight. The figure 1 below shows our vision on the key elements of the digital transformation journey.

We believe the key platforms will be around Ecosystems (DEM) and customer/user experience (DXM) incorporating various versions of blockchain solutions.  Analytics and AI (AAI) will be built-in and become holistic much like current security.  The transformation of the underlying IT infrastructure (DIP) is ‘key’ together with the understanding of IoT and the architecture needed for edge computing. Decisions and deployments taken today will impact how you can leveraging your multi-cloud hybrid infrastructure for tomorrow. The interaction of Micro Services and API within the platforms will become a crucial differentiation in the future and thus a key decision in choosing the right vendor solutions and partners.

Another crucial choice involving vendor selection will revolve around what we call Digital Enterprise-wide Management Framework (DMF) which currently suggests management both at holistic and micro levels. New forms of Single pane view will eventually emerge. Not only do you need to trust your vendor to take care of managing ‘systems of systems’ (multi-clouds) but also of distributed workloads, their topologies, service automation and eventually application management.

We believe a business can start its Digital Transformation journey from various starting points and can implement either solely or simultaneously in the elemental technology groups shown below.  Much of this depends on the organization, its maturity levels, Incumbent or startups and what value they perceive their existing data to be.  The key is to understand the implications behind the reference Architecture to the business processes involved as they become more intelligence and automated.

Finally do you want to own the main platform or become an ecosystem partner in another’s platform?

For more on this topic, please refer to our publications on

1) Digital Transformation Framework and

2) DXM: Reference Architecture.


Figure 1: Key elements of the ‘digital transformation’ journey


 Source: TekPlus