This webinar, presented by Parul Mehta, VP and chief research officer at Insurance Directions, addresses how to effectively scale AI into insurance operations, the impact of AI scalability, challenges it brings and key points to focus on while operationalising AI.

Insurance has always been a data-driven industry. Long before artificial intelligence became a mainstream business priority, insurers relied on actuarial science, statistical modelling, behavioural analysis, and risk-based decision-making to manage underwriting, claims, fraud detection, and pricing. It is not introducing data intelligence into insurance for the first time. What AI changes is the scale, speed, and operational reach of that intelligence. The insurance industry is currently in a transitional phase where organisations are moving from experimentation to operationalisation. This evolution is key to unlocking new levels of efficiency and insight. 

Date: 11 June 2026

Time: 11:30 AM GMT, 5PM IST

Duration: 20 minutes

Speaker: Parul Mehta, VP Research

About Insurance Directions:  

Insurance Directions is a leading Industry Analyst group focused on providing independent advice to senior executives in the Insurance Industry. We deliver highly focused publications, strategy, workshops and training on the changes taking place in the sector and how to benefit from them. This especially includes the digital landscape and the transformation required to stay competitive. We focus on core platforms, new business models and new technologies. Insurance Directions is a brand of TekPlus.