This Direction Advisory focuses on insurance industry insights for the insurance technology providers. It highlights eight trends that we believe will define the insurance technology space in the coming years.
The insurance industry faces unprecedented transformation in 2026 because of climate volatility, AI proliferation, workforce shortages and changing customer expectations. Insurance Directions believe the insurance technology providers will have good opportunities in the coming years as carriers accelerate investments in technologies that help them maintain profitability, manage emerging risks, enable rapid innovations and serve their customers better.
Table of Content :
- Introduction
- 1. Cloud-native platforms will continue to displace legacy systems at scale
- 2. Agentic AI is poised to be a transformative force
- 3. API-first architecture will be key
- 4. Platform-as-a-Service models will dominate technology sales
- 5. Real-time data streaming over batch processing
- 6. Wider adoption of blockchain smart contracts
- 7. Cybersecurity architecture becomes differentiation
- 8. Ecosystem orchestration
- Conclusion
