This advisory is a part of our series on understanding AI maturity among the Indian insurance companies. It highlights where Indian insurance companies are currently leveraging investments in AI.
According to the Insurance Regulatory and Development Authority of India (IRDAI), India will be the sixth-largest insurance market within a decade, leapfrogging Germany, Canada, Italy and South Korea. It is growing at a healthy pace making it one of the significant markets for the insurance IT vendors to penetrate. In this advisory, we look at where Indian insurance companies are currently leveraging investments in AI.
Table of Content:
- In A Nutshell
- Verdict
- Introduction
- ViewPoint
- Claims processing
- Customer services/customer onboarding
- Sales and marketing
- Conclusion
List of Figures:
Figure 1: Key insurance processes leveraging AI by the Indian insurers
Three key areas leveraging AI investments
