Abstract:
The competitive market environment is creating pressure on the auto insurance companies to undertake rapid transformation of their processes – be it by AI, IoT, predictive analytics, etc. The key reason for this is that it provides a richer experience, tailored to each individual customer. The customer has now become the centre focus for any transformative project – whether transforming business models or business processes. Some of the trends that are driving the shift in operational models towards UBI are –
