Abstract:
The big issues that are keeping the insurers awake at night are high customer churn and how to retain them, changing models – business, operations and distribution. Today, the innovations in the offerings are customer driven, evidence-based using predictive data technologies. Every major organization is thinking, evaluating and hopefully taking a transformative approach to many of their issues. The vendors are out in full force with all sorts of solutions including platforms for IoT, Customer Experience, Business and Verticals; we are going to look at one such offering from IBM – ‘The IBM Insurance Platform’.
TP: 02 PN: 1453 VN: 02 YS: 18
Content Type: Suppliers & Solutions Report ; Programme Type: Corporate Advisory Programme
No of Pages: 13
Applicable Verticals: Insurance
Applicable Regions: Global
Applicable Subjects: Digital Transformation, Digital Platform, Ecosystems/Digital Ecosystems/ DEM, Analytics/Smart analytics/Cognitive
Programmes Covered: Global Digital Eco-System Management & Platform Solutions Corporate Advisory Programmes, Suppliers & Solutions Report Series
Table of Contents:
- IBM Insurance Platform
- Why new approaches are needed?
- The way forward
- Reference Architecture for Digital Transformation
- The IBM Solution
- Case study: Initial Platform with MetLife and Majesco
- Key Benefits for Metlife
- Insurance Directions ViewPoint
List of Figures:
- Figure 1: Key elements of the ‘digital transformation’ journey
- Figure 2: Three Strategic Areas
- Figure 3: IBM Insurance Platform
- Figure 4: IBM Platform Architecture
- Figure 5: Journey of Insurers towards being Service Orchestrators
List of Tables:
- Table 1: Examples of Group Benefit Products
- Table 2: Key features of IBM Insurance Platform
