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This advisory is a part of our series on understanding AI maturity among the Indian insurance companies. It highlights where Indian insurance companies are currently leveraging investments in AI.
This advisory focuses on Imaginera’s cloud-based underwriting platform ORCA and its modules. It provides a quick glance at this platform, its features and capabilities along with our initial views on it.
This Direction Advisory looks at Agentic AI’s potential in key insurance workflows. It also brings out Agentic AI’s differentiation and its value proposition in comparison to traditional AI and automation technologies.
Agentic AI represents a significant leap forward in the application of AI (Artificial Intelligence) within the insurance sector, moving beyond the capabilities of traditional automation and generative AI technologies. While traditional RPA (Robotic Process Automation) and current AI led automations excel at executing predefined, repetitive tasks and generative AI focuses on creating novel content, Agentic AI introduces a new paradigm of autonomous systems. They are capable of independent decision-making, learning and adaptation. This advisory outlines the transformative potential of agentic AI across key insurance workflows, including risk assessment, claims processing, fraud detection, customer engagement and compliance.
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- Direction Advisory: Exploring Transformative Power of Agentic AI in Insurance Workflows
- GenAI in the insurance processes: Potential risks to look out for
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